Warranty

Windows Warranty

1100, 2200, 3300 and 5500 Vinyl and Wood Replacement Windows:

Windows, screens and components are manufactured by Wincore Windows or Jeld-Wen Windows.

Relief Windows extends to you, the customer, a lifetime warranty for labor and materials, related to all Jeld-Wen and Wincore 1100, 2200, 3300 and 5500 series vinyl and wood replacement window products installed by Relief Windows. This includes a lifetime glass breakage warranty*, seal failure**, defects in vinyl components, and any operating part of the window; additionally, Jeld-Wen promises a lifetime of no rot, moisture intrusion or termites on wood products. Lifetime warranty on vinyl window parts is backed by Jeld-Wen and Wincore Windows. Labor and materials for replacement of windows, sashes and components included in warranty are covered at no expense to the customer, excluding repair for damages incurred by acts of nature, damage due to misuse or damage covered by homeowner’s insurance.

Screen material associated with Jeld-Wen and Wincore windows is not covered under any warranty. Should a screen become damaged after installation is complete, services and material to replace the screen are available through Relief Windows at a cost to the customer.

*Accidental Glass Breakage Warranty does not include Jeld-Wen wood products.
**20 year seal failure on all Jeld-Wen wood products.

Doors Warranty

Fiberglass Replacement Doors:

Relief Windows extends a lifetime limited warranty for labor and materials on all fiberglass replacement doors. The paint finish on smooth finish doors is warrantied for 7 years and the textured finish on doors is under warranty for 10 years from fading, chipping and cracking. Warranty on all door parts is backed by Wincore Windows.

Windows & Doors

Limitations & Exclusions:

• Acts of God (hurricanes, tornadoes, flood, etc), acts of war, riot, fire, modifications and vandalism are not covered under warranty.

• Regular maintenance such as cleaning (with a non-abrasive cleaning agent) painting, or replacement of weather stripping or screens is not covered under this warranty.

• Proper maintenance of materials surrounding windows and doors such as wood trim, vinyl or cement siding, bricks or stucco must be properly inspected and maintained as this warranty does not cover damage caused by improperly maintained surfaces.

• Labor Warranty does not transfer, 10 year transferability of Jeld-Wen wood windows on products only

• Variations in color may occur between existing, weathered material and replacement parts.

Siding Warranty

Siding Material & Labor Warranty

Vinyl Siding and Hardie board products offered by Relief Windows are manufactured by Provia and James Hardie.

Relief Windows extends to you, the customer, a lifetime warranty for labor related to all Provia and James Hardie products installed by Relief Windows. Warranties on all materials are backed by Provia and James Hardie. Labor and materials for replacement and/or repairs of siding previously installed by Relief Windows are covered at no expense to the customer, excluding repair for damages incurred by acts of nature, damage due to misuse, or damage covered by homeowner’s insurance. This warranty is transferrable once with change in ownership. Aluminum capping materials are covered by each respective manufacturer.

Siding Warranty

Limitations & Exclusions:

• Acts of God (hurricanes, tornadoes, flood, etc.), acts of war, riot, fire, modifications and vandalism are not covered under warranty.

• Regular maintenance such as cleaning (with a non-abrasive cleaning agent), painting, or replacement is not covered under this warranty.

• Proper maintenance of materials surrounding the referenced siding, such as wood trim, vinyl or cement siding, bricks, or stucco must be properly inspected and maintained as this warranty does not cover damage caused by improperly maintained surfaces.

• Variations in color may occur between existing, weathered material and replacement parts.

• Additional material warranty coverage information is available on each respective manufacturers’ website.